We're here to help you out. Seriously, ask us anything :)

Once we receive your email we will be in contact with you within 2-3 

business days (due to a high volume of emails & being a small growing team). Please keep in mind we do not work Saturday, Sundays or 

Holidays. Thank you so MUCH for your endless support!!!! :-)

Please fill out the below form or email: help@feelyoursoul.com

PROCESSING / SHIPPING TIME

We process and ship orders M-F, excluding holidays. Most orders placed before 12 PM EST will ship same day. Please allow up to 2-3 business days for orders to be processed before shipping. You’ll get a notification and tracking number via email when a tracking number has been created. It may take 1 - 2 days for tracking to show updates after a label has been created, depending on the carrier.

CANCELATIONS / ADDRESS CHANGES

Our warehouse team begins processing orders quickly so we aren’t able to accommodate changes to most orders. We will do our best to address your cancellation or address change request, but cannot guarantee any changes can be made after an order is placed.  Please contact our team immediately at help@feelyoursoul.com with your order info and we will do our best to address your cancellation request, but cannot guarantee any changes can be made after an order is placed.

RETURNS/EXCHANGES

Need to make a return or exchange? No worries! Click here for our return/exchange portal